Hi ,
Please check the below note .
1800628 - The BW Publisher Service is not starting in SAP BusinessObjects Business Intelligence Platform 4.0
Note 1712234 - Message server name missing domain postfix in crystal report
1698650 - Error "An error occurred while saving and/or publishing. The return code 1 was returned from the server.Logon to Crystal Enterprise failed An error occurred when synchronizing folder hierarchy for role : <rolename> (EAS 30001)" is encountered in CR 2011 while saving the reports using BW publisher
Thanks
Rishi Abrol